Terms of Service

Educational Content and Resources

We provide information, guidance, and educational content about traditional tea culture, preparation methods, tea history, and cultural practices. This content is intended for educational and cultural enrichment purposes.

Heritage Tea Collection Subscriptions

We offer monthly tea subscriptions featuring traditional teas from historic growing regions. Subscriptions include tea selections, cultural context, and preparation guidance. Subscription terms, including pricing, delivery schedules, and cancellation policies, are provided at the time of sign-up.

Workshops and Educational Sessions

We conduct in-person and virtual workshops teaching traditional tea preparation techniques, including gongfu ceremony methods. Workshop terms, including registration requirements, refund policies, and attendance expectations, are communicated during the registration process.

Tea Room Design Consultation

We provide specialized design consultation services for individuals and businesses seeking to create authentic tea spaces. Consultation terms, including scope of work, deliverables, and payment schedules, are established through individual service agreements.

Website Access

Access to our website is provided on an as-is basis. While we strive to maintain continuous availability, we do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or due to circumstances beyond our control.

Registration and Account Security

For certain services, you may need to provide contact information or create an account. When doing so, you agree to:

Provide accurate and complete information, maintain the security of any account credentials, notify us promptly of any unauthorized use of your account, and take responsibility for all activities that occur under your account. You may not create multiple accounts or use another person's account without permission.

Age Requirements

Our services are intended for individuals who are eighteen years of age or older. By using our services, you confirm that you meet this age requirement. If you are under eighteen, you may use our services only with the involvement and consent of a parent or guardian.

Account Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our business or other users. You may also terminate your account at any time by contacting us.

Permitted Uses

You may use our website and services for personal, non-commercial purposes related to learning about and appreciating traditional tea culture. You may share our content for educational purposes with appropriate attribution.

Prohibited Activities

When using our services, you agree not to:

Violate any applicable laws or regulations, infringe on intellectual property rights, transmit harmful or malicious code, attempt to gain unauthorized access to our systems, harass or harm other users, use our services for commercial purposes without permission, collect user information without consent, impersonate others or misrepresent your affiliation, or interfere with the proper functioning of our website.

Content Guidelines

If you submit content through our contact forms or participate in our community features, you agree to keep your communications respectful and relevant. We reserve the right to remove any content that violates these terms or is inappropriate.

Service Uptime and Maintenance

While we make reasonable efforts to ensure our website is accessible, we do not guarantee uninterrupted service. We may perform scheduled maintenance, make emergency repairs, or experience technical difficulties that temporarily limit access. We will strive to provide advance notice of planned maintenance when possible.

Feature Availability

Certain features or services may be available only in specific geographic regions or to users meeting particular criteria. We reserve the right to limit service availability based on location, capacity, or other factors.

Service Modifications and Updates

We continuously work to improve our offerings and may modify, update, or discontinue features, services, or content at our discretion. We will make reasonable efforts to notify users of significant changes that affect existing subscriptions or services they have purchased. However, we are not obligated to maintain any particular feature indefinitely.

Pricing Changes

We reserve the right to modify our pricing at any time. For subscription services, price changes will apply to renewal periods and will be communicated in advance. Current subscribers will have the opportunity to cancel before new pricing takes effect.

Our Content and Trademarks

All content on our website, including text, images, graphics, logos, educational materials, and design elements, is owned by Porcelain & Leaf or our licensors and is protected by copyright, trademark, and other intellectual property laws. The Porcelain & Leaf name and logo are our trademarks and may not be used without permission.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit our content without explicit written permission.

User-Submitted Content

If you submit content to us through contact forms or other means, you grant us a non-exclusive, worldwide license to use, reproduce, and display that content for the purposes of providing our services and improving our offerings. You represent that you have the right to grant this license.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that content on our website infringes your copyright, please contact us with details of the alleged infringement, and we will investigate promptly.